Refunds & Returns

Thank you for shopping at alamtrends.com. We want you to be satisfied with your purchase. This Refunds & Returns Policy outlines the conditions under which returns and refunds are accepted.

1. Return Period

  • We offer a 15-day return policy.
  • You have 15 days from the date of delivery to request a return.

2. Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unworn, and in original condition
  • The item must be in its original packaging
  • Proof of purchase (order confirmation or receipt) is required

We reserve the right to refuse returns that do not meet these conditions.

3. Non-Returnable Items

Certain items cannot be returned, including:

  • Items marked as final sale
  • Personalized or custom-made products
  • Perishable goods (if applicable)

4. Return Process

To initiate a return:

  1. Email us at alamtrends@gmail.com within 15 days of delivery
  2. Provide your order number and reason for return
  3. Wait for return approval and instructions

Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, refunds will be processed to your original payment method within 5–10 business days.
  • Shipping charges are non-refundable unless the return is due to our error.

6. Exchanges

  • We only replace items if they are defective, damaged, or incorrect.
  • If you need an exchange, contact us at alamtrends@gmail.com.

7. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your credit card company (it may take some time before your refund is officially posted)
  • Contact your bank for further processing time

If you still have not received your refund, please contact us.

8. Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us within 5 days of delivery with photos, and we will resolve the issue promptly.

9. Contact Us

For any return or refund inquiries:

Alam Trends LLC
30 N Gould St #28512
Sheridan, WY 82801
Email: alamtrends@gmail.com